Terms of service

Cloudy Wingz Terms of Service

Last Updated: September 14, 2026

Welcome to Cloudy Wingz. These Terms of Service (“Terms”) govern your use of CloudyWingz.com and your purchase of products offered by Cloudy Wingz.

By visiting our website, creating an account, placing an order, or otherwise using our services, you agree to these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Online Store Terms

By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have permission from a parent or legal guardian where required.

You may not use our products or services for unlawful or unauthorized purposes.

You may not attempt to interfere with, damage, disrupt, or gain unauthorized access to our website, systems, accounts, or services.

2. Products

Cloudy Wingz offers apparel, accessories, and other merchandise.

We make reasonable efforts to display product colors, designs, descriptions, and images accurately. However, colors and appearance may vary depending on your device, display settings, manufacturing processes, garment materials, and other factors.

Some Cloudy Wingz products are made to order or produced through third-party manufacturing and fulfillment partners. Minor variations between product images and finished products may occur as a normal part of the manufacturing process.

We reserve the right to modify or discontinue products without notice.

3. Pricing

Prices are displayed in the currency indicated on our website and may change without notice.

Applicable taxes, shipping charges, duties, or other fees may be calculated and displayed during checkout.

We reserve the right to correct pricing, product-description, promotional, or other errors.

4. Orders

Submitting an order does not guarantee acceptance.

Cloudy Wingz reserves the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, pricing errors, inventory issues, payment problems, or unauthorized resale activity.

If we cancel an order after payment has been successfully processed, we will issue an appropriate refund for the canceled portion of the order.

Customers are responsible for providing accurate billing, shipping, and contact information.

5. Payment

Payment must be successfully authorized before an order can be processed.

Payments may be processed by Shopify or other third-party payment providers. Your use of those payment services may also be subject to the applicable provider's terms and privacy practices.

6. Shipping and Delivery

Shipping estimates are estimates and are not guaranteed delivery dates unless expressly stated otherwise.

Production and delivery times may vary depending on the product, destination, carrier, demand, weather, holidays, and circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate shipping address.

Please refer to our Shipping Policy for additional information.

7. Returns and Refunds

Returns, refunds, replacements, and exchanges are governed by the Cloudy Wingz Refund & Return Policy published on CloudyWingz.com.

Many Cloudy Wingz products are made to order. Customers should review sizing, colors, product descriptions, and other selections carefully before submitting an order.

Nothing in these Terms limits any rights or remedies that cannot legally be limited under applicable consumer-protection laws.

8. Intellectual Property

Unless otherwise indicated, the content and branding appearing on CloudyWingz.com—including the Cloudy Wingz name, logos, original graphics, artwork, designs, slogans, photographs, videos, website content, and other original materials—are owned by, trademarked by, or licensed to Cloudy Wingz and are protected by applicable intellectual-property laws.

You may not reproduce, manufacture, copy, distribute, sell, modify, commercially exploit, or create unauthorized derivative works from protected Cloudy Wingz materials without appropriate written permission.

The appearance of a trademark symbol such as ™ identifies a claimed trademark.

9. Personal and Commercial Use

Purchasing a Cloudy Wingz product does not transfer ownership of the intellectual property appearing on that product.

Products purchased through our store are intended for lawful personal use unless Cloudy Wingz has separately authorized resale, wholesale distribution, or another commercial arrangement.

10. User Content

If you voluntarily submit reviews, photographs, comments, testimonials, or other content to Cloudy Wingz, you represent that you have the right to provide that content.

You retain ownership of your original content. Where you intentionally submit content for publication, promotion, or sharing by Cloudy Wingz, you grant Cloudy Wingz a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and share that content for operating and promoting the business, subject to applicable law.

11. Third-Party Services

Our website may integrate with or contain links to third-party services, including payment processors, fulfillment providers, social-media platforms, advertising services, and shipping carriers.

Cloudy Wingz does not control independent third-party websites or services and is not responsible for their separate terms, privacy practices, availability, or content.

12. Prohibited Uses

You may not use CloudyWingz.com to engage in fraud, violate applicable law, transmit malicious software, attempt unauthorized access to systems, scrape or harvest information in violation of applicable law or our rights, impersonate another person, or infringe intellectual-property rights.

We may restrict access to our services when we reasonably believe these Terms have been violated.

13. Disclaimer of Warranties

To the extent permitted by applicable law, CloudyWingz.com and its services are provided on an “as available” and “as is” basis, except for warranties that cannot legally be excluded.

We do not guarantee that the website will always operate uninterrupted or error-free.

This section does not affect warranties or consumer rights that cannot legally be waived.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Cloudy Wingz will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of the website or services.

Nothing in these Terms excludes or limits liability where doing so would be prohibited by law.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Cloudy Wingz from claims, damages, liabilities, and reasonable expenses resulting from your unlawful use of our services or material violation of these Terms.

16. Privacy

Your submission and processing of personal information through CloudyWingz.com is governed by our Privacy Policy.

17. Changes to These Terms

We may update these Terms periodically to reflect changes to our business, services, technology, or legal requirements.

The current version will be published on CloudyWingz.com with an updated “Last Updated” date.

Your continued use of the services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.

18. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

19. Entire Agreement

These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and other policies referenced on CloudyWingz.com, constitute the agreement governing your use of our online store and services.